Comentarios recientes
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6,8
Ventajas: Easy to book online!
Desventajas: There was a 1.5 delay to just pick up the rental. Alamo has no inventory! Meaning we had to wait till cars were returned one by one and sanitized.
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2,0
Ventajas: It was really early, and the staff was quick with me and rude. I couldn't rent the car without a credit card, but there was no me mention of that in any step of the process.
Desventajas: Tell people that they need a credit card, be more polite and patient to people.
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8,8
Ventajas: Counter and pick-up staff were friendly and efficient. Car was fine. Wish I had booked my vehicle the day before rather than waiting until the day of. Would have saved me some bucks but that's on me.
Desventajas: Had a little trouble locating the downtown Chicago Alamo office. Location instructions could be clearer. Drop off site was unattended at the time I returned the car. Would be nice under those circumstances to receive an emailed receipt.
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9,2
Desventajas: Service representative when picking up car was not super friendly nor informative. Seemed like she just wanted to "get job done" instead of helping people.
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2,8
Desventajas: Customer service and location employees should be in the same page as far as the company's rules and regulations.
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6,0
Desventajas: Quoted price is never the price
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7,6
Ventajas: Staff was great and very friendly. Drop off was very easy. The rental was clean inside. The vehicle I rented was awesome.
Desventajas: The rental was very dirty from the outside. Inside was clean. I recommend every one inspect their vehicle before driving off. The rental had small damage to front bumper and the plate was bent. I reported it before I left the lot. There needs to be alot of lightning where you pick up your rental. It's to dark and you can't really see clearly any damage unless you use a flashlight. Staff was great and very polite .
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4,4
Ventajas: Nothing. I was not able to pick up the car.
Desventajas: After reserving a car, I showed up to the pickup location and they said they did not have an available car for me. They should not have allowed me to make a booking when they did not have any available cars.
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5,2
Ventajas: staff was friendly
Desventajas: expensive and time consuming - it took a while to get the paperwork processed and I was constantly being asked to spend more on options.
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9,2
Ventajas: relatively quick pick-up
Desventajas: Insurance options were not explained well
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10,0
Ventajas: Car was clean. To easy to pick up and drop off.
Desventajas: Kind of car.
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8,8
Ventajas: The staff was great and the process was quick and easy.
Desventajas: Car was not clean due to weather.
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8,8
Ventajas: Counter and pick-up staff were friendly and efficient. Car was fine. Wish I had booked my vehicle the day before rather than waiting until the day of. Would have saved me some bucks but that's on me.
Desventajas: Had a little trouble locating the downtown Chicago Alamo office. Location instructions could be clearer. Drop off site was unattended at the time I returned the car. Would be nice under those circumstances to receive an emailed receipt.
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9,2
Desventajas: Service representative when picking up car was not super friendly nor informative. Seemed like she just wanted to "get job done" instead of helping people.
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9,2
Ventajas: relatively quick pick-up
Desventajas: Insurance options were not explained well
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10,0
Ventajas: Car was clean. To easy to pick up and drop off.
Desventajas: Kind of car.
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8,8
Ventajas: The staff was great and the process was quick and easy.
Desventajas: Car was not clean due to weather.
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6,8
Ventajas: Easy to book online!
Desventajas: There was a 1.5 delay to just pick up the rental. Alamo has no inventory! Meaning we had to wait till cars were returned one by one and sanitized.
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7,6
Ventajas: Staff was great and very friendly. Drop off was very easy. The rental was clean inside. The vehicle I rented was awesome.
Desventajas: The rental was very dirty from the outside. Inside was clean. I recommend every one inspect their vehicle before driving off. The rental had small damage to front bumper and the plate was bent. I reported it before I left the lot. There needs to be alot of lightning where you pick up your rental. It's to dark and you can't really see clearly any damage unless you use a flashlight. Staff was great and very polite .
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2,0
Ventajas: It was really early, and the staff was quick with me and rude. I couldn't rent the car without a credit card, but there was no me mention of that in any step of the process.
Desventajas: Tell people that they need a credit card, be more polite and patient to people.
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2,8
Desventajas: Customer service and location employees should be in the same page as far as the company's rules and regulations.
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6,0
Desventajas: Quoted price is never the price
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4,4
Ventajas: Nothing. I was not able to pick up the car.
Desventajas: After reserving a car, I showed up to the pickup location and they said they did not have an available car for me. They should not have allowed me to make a booking when they did not have any available cars.
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5,2
Ventajas: staff was friendly
Desventajas: expensive and time consuming - it took a while to get the paperwork processed and I was constantly being asked to spend more on options.
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